Contact Us

Our contact details are:
Phone: 0407 095 007
Email: fknowles8@bigpond.com

If you have a query or wish to enquire about any of our services, please complete the information below and submit it to us.
We will respond as soon as possible.

Privacy:
Use and Disclosure of Personal Information
Blackwood Springs Pty Ltd is committed to respecting your privacy and we wish to ensure that you are not only aware of our Privacy Policy but provide your informed permission for us to collect, use and disclose your personal information for the purposes of work that we undertake on your behalf.

Your personal information is important to us
Blackwood Springs Pty Ltd recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how Blackwood Springs Pty Ltd handles your personal information and safeguards your privacy.
Blackwood Springs Pty Ltd is committed to protecting your personal information and giving you a choice in who can use your personal information and how it can be used.

Collecting personal information about you
If you are referred to Blackwood Springs Pty Ltd for any of our services, it will be necessary for us to collect certain personal information about you to help us plan and deliver a high quality service. At the outset, we collect information from you directly and also from time to time thereafter if you provide us with additional information. If necessary personal information is not provided, we might not be able to ensure the successful implementation of the requested service.

Storage and security of your personal information
Blackwood Springs Pty Ltd will endeavour to take all reasonable steps to keep secure custody of any information which we hold about you, and to keep this information accurate and up to date. It is important to note that any personal information provided or forwarded to a Blackwood Springs Pty Ltd team member will be treated in the strictest confidence at all times.

Data quality
Blackwood Springs Pty Ltd will take reasonable steps to ensure that personal information it collects, uses or discloses is accurate, complete and up to date.

Data security
Blackwood Springs Pty Ltd has taken reasonable steps to ensure that information it collects is protected and kept secure. We will at all times seek to ensure that the personal information collected and held by us is protected from misuse, loss, unauthorised access, modification or disclosure.

Access to information collected
Blackwood Springs Pty Ltd has a procedure in place that allows you to have access to information that is collected about you. To gain access to information, simply call or write to the Privacy Officer (see contact details below).

However, there are limited circumstances in which access to an individual's personal information will be allowed.

If access to information is denied, Blackwood Springs Pty Ltd will provide reasons for the denial. All requests for access will be acknowledged within 14 days and, where access is authorized by Blackwood Springs Pty Ltd and subject to the following paragraph, the information requested will be released within 30 days.

Please note that Blackwood Springs Pty Ltd may impose a charge for providing access to information where copying or additional administration is required and that release of the information may be subject to acceptance and settlement of such charges.

Correction of information
Blackwood Springs Pty Ltd endeavours to ensure that all information is accurate and kept up to date.
Therefore, you are encouraged to telephone or write to Blackwood Springs Pty Ltd to advise us of any change in your personal circumstances.